Privacy Policy for Glossy Glimpse Auto Detailing
Last Updated: July 2025
1. Introduction
Welcome to Glossy Glimpse Auto Detailing (“we,” “our,” or “us”). We are committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us.
Our business is proudly located in Nelson, New Zealand, and we operate in accordance with the New Zealand Privacy Act 2020. By using our website and services, you agree to the collection and use of information in accordance with this policy.
2. What Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Your name, email address, and phone number, which you provide when you fill out our contact form, book an appointment, or request a quote.
- Vehicle Information: The make, model, year, and condition of your vehicle to provide accurate quotes and tailor our detailing services.
- Technical Data: When you visit our website, we may automatically collect certain information from your device, including your IP address, browser type, operating system, and information about how you navigate our site (e.g., pages viewed, time spent on pages). This is collected via cookies and similar technologies.
- Transaction Information: Details about payments to and from you and other details of services you have purchased from us. Note: We do not store your full credit card details; payment processing is handled by our secure third-party payment providers.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Our Services: To schedule bookings, provide quotes, communicate with you about your appointment, and deliver the car detailing services you have requested.
- To Improve Our Website: To analyze website traffic and user behaviour, helping us improve our website’s functionality, content, and user experience.
- For Customer Support: To respond to your inquiries, questions, and feedback.
- For Marketing and Promotions: With your explicit consent, we may send you emails about special offers, new services, or other information we think you may find interesting. You can opt-out of these communications at any time.
- To Comply with Legal Obligations: To meet our legal and regulatory requirements in New Zealand.
4. Cookies and Tracking Technologies
Our website uses “cookies” – small data files placed on your device – to enhance your user experience. Cookies help us analyze web traffic and remember your preferences. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
5. Who We Share Your Information With
We do not sell, trade, or rent your personal identification information to others. We may share your information with trusted third parties who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential. These may include:
- Booking and Scheduling Software: To manage our appointments (e.g., LatePoint).
- Payment Processors: To securely process payments for our services.
- Website Analytics Providers: (e.g., Google Analytics) to help us understand our website traffic.
We may also disclose your information when required by law to comply with a legal obligation or to protect the rights, property, or safety of Glossy Glimpse Auto Detailing, our customers, or others.
6. Data Security
We take the security of your personal information seriously and have implemented appropriate administrative and technical measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Access your information: You can request a copy of the personal information we hold about you.
- Correct your information: You can request that we correct any inaccurate or incomplete information.
- Request deletion: You can ask us to delete your personal information, subject to certain legal exceptions.
To exercise any of these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We encourage you to review this page periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Glossy Glimpse Auto Detailing
Attn: Ferdinand and Sam
Email: glossyglimpsenelson@gmail.com
Phone: +64 21-067-1036
Address: Nelson, New Zealand